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miladygreyAfter blowing up social media for 24 hours last week, I got a call from the Enterprise CS rep first thing Friday morning. He was talking so fast and frantic that he was almost incomprehensible, but after I told him to take a breath, was able to convey that someone must have missed the memo, he told me the matter would be handled internally and it 100% would be, he was going to call and email the Damage Unit personally and ensure they know the claim is not to be pursued, he's so sorry about this, customer service satisfaction blah. I thanked him politely. That said, I still got the paper copies of the claim paperwork in the mail yesterday (a week after they were emailed to me), so I left him a voicemail asking (politely) for an email from him corroborating what he'd told me Friday morning "for my records". I may have casually thrown in that since I work for an attorney, I prefer to have documentation. I also called my insurance company and let them know what had happened, and they promised they'd annotate my file accordingly and let me know if Enterprise "tried anything else".
The rest of today's to-do list, aside from work stuff, includes researching refinancing our car loan, since the bank we got stuck with initially has a borked website, a labyrinthine online form to fill out to make online payments, does not allow for automated monthly payments; you have to go through the rigamarole of logging in and confirming every month, and is charging an exorbitant interest rate. I'm sure Capital One or somewhere can look at our sterling credit scores and offer a better deal. I need to call the vet and put a bag of the boys' fancy health cat food on hold, and ask Yeats to pick it up. I need to remind Yeats to check the recipe for tonight's dinner before going to the grocery store. I need to print our Amtrak tickets for Friday, when we will travel up to NYC to see the Tolkien exhibit with friends. I need to congratulate one set of friends on their pregnancy, and another set of friends on their imminent grandparenthood. And I need to pause and send up a profound prayer of thanks that Steff is in remission and doing well, with a bone marrow donor located should that become necessary.
I need a solid eight hours of sleep and to not have to think for a little while.
Oh, and we did a local con this weekend. Decent sales (13 physical copies, and probably that many ebook/audiobook sales, judging by the number of people who asked about those options and took bookmarks). We also spoke to someone who maintains a shelf of regional authors in their art gallery. They weren't real sure about the Paladin books, but as soon as Yeats held up an ARC of Body Broker and said "PI mystery set locally", they were all ears. Getting to do a reading in an art gallery would be neat! We're both really pleased at the advance buzz the new book is getting and how interested people seem to be, and judging by some comments the publisher has made, so is he.
Okay, work. Then lunch. Five more days until I can eat chocolate again. That box of Samoas in the back of the pantry may not survive past 12:05am on Easter Sunday.
Reading Log: The Echo Killing by Christi Daugherty; My Lovely Wife by Samantha Downing; A Cathedral of Myth and Bone by Kat Howard; Devil's Daughter by Lisa Kleypas; Courting Darkness by Robin LaFevers; A Dangerous Collaboration by Deanna Raybourn; Girls with Sharp Sticks by Suzanne Young
The rest of today's to-do list, aside from work stuff, includes researching refinancing our car loan, since the bank we got stuck with initially has a borked website, a labyrinthine online form to fill out to make online payments, does not allow for automated monthly payments; you have to go through the rigamarole of logging in and confirming every month, and is charging an exorbitant interest rate. I'm sure Capital One or somewhere can look at our sterling credit scores and offer a better deal. I need to call the vet and put a bag of the boys' fancy health cat food on hold, and ask Yeats to pick it up. I need to remind Yeats to check the recipe for tonight's dinner before going to the grocery store. I need to print our Amtrak tickets for Friday, when we will travel up to NYC to see the Tolkien exhibit with friends. I need to congratulate one set of friends on their pregnancy, and another set of friends on their imminent grandparenthood. And I need to pause and send up a profound prayer of thanks that Steff is in remission and doing well, with a bone marrow donor located should that become necessary.
I need a solid eight hours of sleep and to not have to think for a little while.
Oh, and we did a local con this weekend. Decent sales (13 physical copies, and probably that many ebook/audiobook sales, judging by the number of people who asked about those options and took bookmarks). We also spoke to someone who maintains a shelf of regional authors in their art gallery. They weren't real sure about the Paladin books, but as soon as Yeats held up an ARC of Body Broker and said "PI mystery set locally", they were all ears. Getting to do a reading in an art gallery would be neat! We're both really pleased at the advance buzz the new book is getting and how interested people seem to be, and judging by some comments the publisher has made, so is he.
Okay, work. Then lunch. Five more days until I can eat chocolate again. That box of Samoas in the back of the pantry may not survive past 12:05am on Easter Sunday.
Reading Log: The Echo Killing by Christi Daugherty; My Lovely Wife by Samantha Downing; A Cathedral of Myth and Bone by Kat Howard; Devil's Daughter by Lisa Kleypas; Courting Darkness by Robin LaFevers; A Dangerous Collaboration by Deanna Raybourn; Girls with Sharp Sticks by Suzanne Young
